By The subtitle for this post could be ‘The Lost Art of Phone Conversations’. With the advent of email and then text, the desire to actually pick up the telephone and call someone has declined tremendously. I get why you might think that an email or text is an easier way to communicate. Fun fact – …
What to expect when you embark on a RMIS policy project
Space…the Final Frontier… The Star Trek theme sings through my head as I contemplate implementing the policy module in a RMIS system. For a typical RMIS implementation, the policy module is one of the last feature sets to be rolled out. You’ve survived defining your locations and location hierarchy. You’ve added your claims, maybe even …
Solutions you need vs Solutions you want
Today’s post starts with a quote from a deliciously dark Stephen King mini-series from years ago, Storm of the Century The Mary summary (condensed/abridged to fit this blog post) – a stranger comes to town and keeps repeating the line ‘Give me what I want and I’ll go away’. The town decides to do so …
Report hygiene
Back in September I wrote a blog of my favorite RMIS reports. I’ve been meaning to write its sequel on report hygiene for some time…and that time is now. Your report module is going to get messy! EVERY client has this problem. Despite my best efforts (and the efforts of your administrators), there doesn’t seem …