Surprises often catch us off guard and throw a wrench into our plans.

In all my years of project implementations, even when we planned (we thought) for every possible issue, something always came up to try to thwart the go live.

And that is where being flexible and accepting of these surprises becomes one of your biggest strengths. Don’t freeze up! Don’t scream! Don’t cower in the corner!

Let’s embrace these hiccups!

Life rarely goes to plan. Spontaneity is life’s reminder that we are humans and not robots. I’m grateful for that.